SHIPPING & FLAT RATES

✶ As a small business, all orders are processed within 3-5 days of receipt and shipped out of Niagara, Canada.
All shipping rates have been adjusted to be flat rate to give you the LOWEST possibly shipping rate while providing tracking & reducing the risk of the product arriving damaged. I DO NOT MAKE A PROFIT OFF OF SHIPPING. I understand shipping can make or break a purchase and will be actively looking to reduce shipping rates as much as possible.

✶ All international shipments are subject to duty fees and/or local taxes. Any additional taxes added to your order upon shipping to your country are added by your government and out of our control. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charge.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

LOST OR STOLEN SHIPMENTS

✶ Please contact your shipping provider regarding any lost shipments prior to contacting us.

If a package is lost, contact your shipping provider to open a ticket. We are not responsible for any lost or stolen shipments. It is your responsibility to track your packages using the provided tracking information.

Please contact us at TIMARAROSETATTOOER@ICLOUD.COM for questions related to refunds and returns.